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Wednesday, 25 March 2015
Tuesday, 24 March 2015
Thursday, 19 March 2015
Great to read this again. Strategies like reframing the question, re examining the problem by looking at what is working and who it's working for are good to think about as they are not always a natural stance. Think aloud, using data, defining the problem, and offering a menu of choices is more of a natural stance for me. These work well when there is a willingness to seek a solution together and it is a matter of finding ways to improve performance. Some of the other readings and strategies are needed when there is a bigger concern and more challenging conversation.